At a time when most people seem to be excited about ChatGPT, AI and many other tech tools, professing rational thinking to be obsolete soon, the question to ask ourselves is whether the analytical nature of problem solving or strategic thinking by the human brain could ever be replaced by a machine?

Our education system has been churning out generations of students who have grown up accepting whatever is taught in the class room, without being given any space to challenge the status quo. Since our culture is one of ‘obedience’, ‘acceptance’ and ‘conformity’, it is no surprise that our rational brain muscles have lost its full potential to function as it should.

Sadly, most of our public sector and even the private sector corporates tend to lose out on true employee potential due to this cultural taboo practiced in their work places. The taboo to ask ‘why’ from the ‘boss’ or even from one’s colleagues or even from a client if it’s a service industry like advertising or marketing is frowned upon often

The ‘why’ question initiates a great discussion which opens new thinking and new answers to old problems or even new opportunities. But unfortunately, in a lot of work cultures, this great conversation starter is blocked as it challenges the ‘boss’ or the other ‘yes men/ women’ in the team who want to do the minimum, scratch the surface and finish the job.

Personally, I am known to challenge any brief, any decision if it is not backed with rational thinking. Whilst this may seem like a painful exercise at the outset, it always ends up with a fantastic decision or a fresh outlook to solving a problem. This has been my personal experience, throughout my career.

One needs to have an in depth understanding of the subject being discussed, social insights on the issue and self-confidence to stand up against the majority who may be singing from a common hymn sheet. This behaviour also needs courage and guts to face the consequences. But if the question and explanations are rationally sound and not subjective as a personal attack, there could be a wonderful outcome. This is the true process of ‘adding value’.

I am not sure ChatGPT or machine learning devices will ever replace this human trait if utilized with deep understanding and holistic knowledge on the subject matter in discussion.